Refund Policy

Refund Policy At Sausage King Company, we take pride in the quality of our products and the satisfaction of our customers. Due to the perishable nature of food items, our refund and return policy is as follows: 1. No General Returns For food safety reasons, we cannot accept returns once products have been delivered. Please ensure that someone is available to receive and store your order upon delivery. 2. Damaged, Incorrect, or Spoiled Products We will offer a refund, replacement, or credit if: Your order arrives damaged or spoiled due to shipping issues. You receive the wrong product or an incomplete order. What to do: Contact us within 24 hours of delivery. Provide your order number and photos of the product/packaging. Our team will review your claim and arrange a suitable resolution. 3. Delivery Delays Beyond Our Control While we make every effort to ensure timely delivery, Sausage King is not responsible for delays caused by: Courier companies Weather conditions Events beyond our control In such cases, refunds are not guaranteed but may be reviewed at our discretion. 4. Non-Refundable Situations Refunds will not be issued if: Products are not stored correctly after delivery (e.g., left unrefrigerated). The customer changes their mind after delivery. Incorrect address or contact details were provided by the customer. 5. How Refunds Are Processed Approved refunds will be issued via the original payment method (PromptPay, bank transfer, or QR code). Refunds may take 5–10 business days to appear in your account. 6. Contact Us If you believe you are eligible for a refund, please contact us immediately: sales@sausageking1.com ☎️ 053-127585