FAQ

Frequently Asked Questions (FAQ) 1. How long does delivery take? Orders are delivered within 2–4 working days after full payment is received. 2. Will my order arrive frozen? Yes. All products are shipped using frozen food logistics and arrive chilled or frozen to ensure freshness and safety. 3. How do you send deliveries? We use Inter Express Cold Chain Logistics, which maintains a strict temperature of –20°C throughout transit. 4. Can I pay Cash on Delivery (COD)? No. Orders must be paid in full before shipping. 5. Can I put my order straight in the freezer when it arrives? Yes. All products can go directly into your freezer upon delivery. 6. Are your food products safe? Yes. All products are FDA-approved and meet strict food safety standards. 7. What is the minimum order amount? There is no minimum order amount. Standard delivery fees apply to all orders. 8. How can I get free delivery? Orders over 5,000 Baht qualify for free delivery. 9. The delivery charge is 350 Baht. How much can I order for this price? The standard delivery charge of 350 Baht covers up to 20 kg total weight.